Status Page
The Dude Solutions status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.
More Info: Online Help | Data Security | Business Continuity
Update - Work Order data is updated as of 11/30/2020. Site and location data is updated as of 11/17/2020. This applies to all Asset Essentials Analytics clients. Thank you for your patience while we work to resolve this issue!
Dec 1, 16:24 EST
Dec 1, 16:24 EST
Investigating - Our data engineering team is currently looking into an issue where data is not refreshing on dashboards for Asset Essentials Analytics. Data is reflected on the dashboards as of 9/23/2020. You can see current data reflected within Asset Essentials reports as needed. We are working to restore data flowing from Asset Essentials into the Analytics dashboards and will continue to provide updates on this page. Thank you for your patience while we work to get this resolved!
Oct 23, 08:40 EDT
Oct 23, 08:40 EDT
Monitoring - Thanks again for your patience! Our team has implemented a fix for this issue and the services are restored and are working properly. We will continue to monitor all systems.
Nov 30, 17:47 EST
Nov 30, 17:47 EST
Update - This issue is impacting both Asset Essentials web and mobile applications. This is our highest priority and we are actively working on a resolution. We apologize for any inconveniences and will update you soon!
Nov 30, 16:06 EST
Nov 30, 16:06 EST
Investigating - We’re experiencing some disruptions/performance issues impacting multiple products. We are actively working on a resolution and apologize for any inconveniences. We'll update you soon!
Nov 30, 14:54 EST
Nov 30, 14:54 EST
Community Development
Operational
SmartGov
Operational
ASMi
Operational
ATS
Operational
Panoramic
Operational
Dude Intelligence
Operational
Energy Management
Operational
ConserveDirect
Operational
Energy Manager
Operational
UtilityDirect
Operational
UtilityManager
Operational
UtilityTrac
Operational
Event Management
Operational
Active Data Calendar
Operational
Event Manager
Operational
Facility Schedule
Operational
FSDirect
Operational
FSAutomation
Operational
Facility Schedule
Operational
TripDirect
Operational
IT Asset Management
Operational
Help Desk
Operational
Incident
Operational
Insight
Operational
Mobile Device Management
Operational
Safety
Operational
CrisisManager
Operational
Safety Center
Operational
TheWorxHub
Operational
TheWorxHub - USA
Operational
TheWorxHub - USA - Healthcare
Operational
TheWorxHub - USA - Api
Operational
TheWorxHub - Canada
Operational
Work and Asset Management
Degraded Performance
Asset Essentials
Operational
MaintenanceDirect
Operational
PMDirect
Operational
Planned Maintenance
Operational
Work Order
Operational
Zion.Web
Operational
Maintenance Manager
Operational
Mobile311
Operational
ConnectGIS
Operational
CapitalForecastDirect
Operational
Critical Alarm Automation
Operational
SchoolDude WorkCenter
Operational
Capital Forecast
Operational
Critical Alarm
Operational
FacilityDude Work Center
Operational
InventoryDirect
Operational
Inventory Wireless
Operational
Inventory
Operational
Asset Essentials Analytics
Degraded Performance
MySchoolBuilding
Operational
MyFacilityDude
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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