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More Info: Online Help | Data Security | Business Continuity
Dude Solutions Support Issue
Incident
Report for Brightly Software
Resolved
This incident has been resolved. Thanks for your patience!
Identified
We apologize for the delay in response time upon you contacting the Dude Solutions Support Team. There was an unknown issue taking place with our email queue, preventing your case from reaching our department. That issue has been corrected and we are diligently working to get you the information or assistance requested. We apologize for the inconvenience. Please call our support line (877-868-3833) if you need immediate assistance.
This incident affected: TheWorxHub (TheWorxHub - Senior Living USA, TheWorxHub - USA - Healthcare, TheWorxHub - USA - Api, TheWorxHub - Senior Living Canada), IT Asset Management (Help Desk, Incident, Insight, Mobile Device Management), Work and Asset Management (Asset Essentials, MaintenanceDirect, PMDirect, Planned Maintenance, Work Order, Zion.Web, Maintenance Manager, Mobile311, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory), Dude Intelligence, MySchoolBuilding, MyFacilityDude, Event Management (Event Manager, Facility Schedule, FSDirect, FSAutomation, Facility Schedule, TripDirect), and Energy Management (Energy Manager, UtilityDirect).
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