Status Page

The Dude Solutions status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

All of our scheduled routine maintenance updates will be here, too!

Monitoring - We apologize for the inconvenience of your applications being interrupted yesterday evening while we performed unplanned maintenance. We have addressed the issue and your applications should be functioning normally today. We will keep an extra eye on things for a while.
Sep 24, 09:19 EDT
Investigating - We apologize for any inconvenience. The Dude is performing emergency maintenance outside of regular support hours. Please continue to watch this page for updates.
Sep 23, 21:22 EDT
SchoolDude Operational
MaintenanceDirect Operational
PMDirect Operational
InventoryDirect Operational
Capital Forecast Operational
Critical Alarm Automation Operational
UtilityDirect Operational
ConserveDirect Operational
FSDirect Operational
FSAutomation Operational
TripDirect Operational
Incident Operational
Insight Operational
Crisis Manager Operational
Mobile Device Management Operational
MySchoolDude Operational
WorkCenter Operational
FacilityDude Operational
Work Order Operational
Planned Maintenance Operational
Inventory Operational
Inventory Wireless Operational
Capital Forecast Operational
Critical Alarm Operational
UtilityTrac Operational
Mobile311 Operational
ConnectGIS Operational
Safety Center Operational
Facility Schedule Operational
FS Automation Operational
Incident Operational
Insight Operational
Mobile Device Management Operational
MyFacilityDude Operational
Work Center Operational
TheWorxHub Operational
TheWorxHub - USA Operational
TheWorxHub - USA - Healthcare Operational
TheWorxHub - USA - Api Operational
TheWorxHub - Canada Operational
Maintenance Manager Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2016

No incidents reported today.

Sep 23, 2016
Resolved - Our engineers have been monitoring the application. The issue(s) now appear resolved. Thank you for your patience.
Sep 23, 18:10 EDT
Investigating - We're currently investigating performance issues with the application(s). We are very sorry for the inconvenience. We are investigating and will have an update for you soon.
Sep 23, 18:05 EDT
Resolved - Our engineers have been monitoring the application. The issue(s) now appear resolved. Thank you for your patience.
Sep 23, 17:56 EDT
Investigating - We're currently investigating performance issues with the application(s). We are very sorry for the inconvenience. We are investigating and will have an update for you soon.
Sep 23, 17:30 EDT
Sep 22, 2016
Resolved - The fix was a success! Thanks so much for hanging in there!
Sep 22, 07:20 EDT
Monitoring - Thanks again for your patience- you rock! Our engineering team has implemented a fix for this issue for SD clients and will have a fix tomorrow for FD clients.
Sep 21, 10:20 EDT
Identified - We have identified the root cause of the issue and we are currently working on a fix!
Sep 15, 15:00 EDT
Investigating - We are currently looking into an interruption in our WorkCenter app on iOS and Android devices. Hang tight…Or take a quick break! We will be back up soon!
Sep 15, 07:43 EDT
Resolved - Everything looks great! This incident has been resolved. Thanks again for your patience!
Sep 22, 07:18 EDT
Investigating - We’re experiencing some issues when entering transactions for technicians in MD . We are actively working on a resolution and apologize for any inconveniences. Hang tight and we'll update you soon!
Sep 21, 10:09 EDT
Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 14, 2016

No incidents reported.

Sep 13, 2016

No incidents reported.

Sep 12, 2016

No incidents reported.

Sep 11, 2016

No incidents reported.