Status Page

The Dude Solutions status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

All of our scheduled routine maintenance updates will be here, too!

More Info: Business Continuity  |  Data Center  |  Security

Identified - A fix has been put in place today to resolve the email notification issue. We are monitoring the situation tonight and tomorrow to ensure emails are being sent and received as expected. We sincerely thank you for your patience and will continue to provide updates on this page.
Jan 16, 15:56 EST
Update - Development is working around the clock on this urgent issue. They are working through all possibilities and are continually testing to find a root cause. We sincerely thank you for your patience and will continue to provide updates on this page.
Jan 15, 15:57 EST
Update - We are still investigating a root cause for this issue. You may continue to see some emails come in due to changes made by our development team. We continue to investigate and monitor the issue around the clock and will provide another update shortly. We sincerely thank you for your patience.
Jan 14, 10:04 EST
Update - We are close to finding a root cause for this issue. You may begin to see some emails come in due to a change made by our development team. We continue to investigate and monitor the issue around the clock and will provide another update shortly. Thank you so much for your patience.
Jan 11, 16:07 EST
Update - We are continuing to investigate this issue. It is our top priority for our team and we hope to have a resolution soon. Thank you so much for your continued patience.
Jan 10, 15:47 EST
Update - Our development team is continuing their efforts in finding a root cause for this issue. Thank you for your patience while we work to get this resolved as quickly as possible.
Jan 9, 16:05 EST
Update - Our development team is continuing to investigate this issue. We apologize for any inconveniences that this has caused and will continue to provide updates on this page. Thank you so much for your patience while we work to find a resolution.
Jan 8, 16:05 EST
Update - Our development team is actively working to identify a root cause. We thank you for your patience and will provide another update shortly.
Jan 8, 09:15 EST
Investigating - Some of our SchoolDude clients have reported issues with not receiving email notifications. Our support team is on it. We will provide an update soon!
Jan 7, 11:54 EST
Identified - The latest version for the Asset Essentials Connector Tool and Parts Express requires Windows NET Framework 4.7.2. If you are having issues using the latest version of the tools, please contact your IT department to request the latest version of .NET Framework installed on your computer. NET Framework 4.7.2 is an operating system component, and it is installed by default on Windows 8 and Windows 10. If you have the connector tool currently operating on a schedule, please verify that it is updated correctly. For additional questions, please contact support@dudesolutions.com.
Nov 30, 15:02 EST
SchoolDude Operational
90 days ago
100.0 % uptime
Today
CapitalForecastDirect   Operational
ConserveDirect   Operational
Crisis Manager   Operational
Critical Alarm Automation   Operational
FSDirect   Operational
FSAutomation   Operational
Help Desk   Operational
90 days ago
100.0 % uptime
Today
Incident   Operational
Insight   Operational
InventoryDirect   Operational
MaintenanceDirect   Operational
Mobile Device Management   Operational
MySchoolBuilding   Operational
PMDirect   Operational
TripDirect   Operational
UtilityDirect   Operational
UtilityManager   Operational
90 days ago
100.0 % uptime
Today
WorkCenter   Operational
FacilityDude Operational
90 days ago
100.0 % uptime
Today
Active Data Calendar   Operational
90 days ago
100.0 % uptime
Today
Capital Forecast   Operational
Critical Alarm   Operational
ConnectGIS   Operational
Energy Manager   Operational
90 days ago
100.0 % uptime
Today
Event Publisher   Operational
90 days ago
100.0 % uptime
Today
Facility Schedule   Operational
FS Automation   Operational
Help Desk   Operational
90 days ago
100.0 % uptime
Today
Inventory Wireless   Operational
Incident   Operational
Insight   Operational
Inventory   Operational
Mobile311   Operational
Mobile Device Management   Operational
MyFacilityDude   Operational
Planned Maintenance   Operational
Safety Center   Operational
UtilityTrac   Operational
Work Center   Operational
Work Order   Operational
Community Development Operational
90 days ago
100.0 % uptime
Today
SmartGov   Operational
90 days ago
100.0 % uptime
Today
ASMi   Operational
90 days ago
100.0 % uptime
Today
ATS   Operational
90 days ago
100.0 % uptime
Today
Panoramic   Operational
90 days ago
100.0 % uptime
Today
Dude Intelligence   Operational
Energy Management Operational
90 days ago
100.0 % uptime
Today
ConserveDirect   Operational
90 days ago
100.0 % uptime
Today
Energy Manager   Operational
90 days ago
100.0 % uptime
Today
UtilityDirect   Operational
90 days ago
100.0 % uptime
Today
UtilityManager   Operational
90 days ago
100.0 % uptime
Today
UtilityTrac   Operational
90 days ago
100.0 % uptime
Today
Event Management Operational
90 days ago
100.0 % uptime
Today
Active Data Calendar   Operational
90 days ago
100.0 % uptime
Today
Event Publisher   Operational
90 days ago
100.0 % uptime
Today
Facility Schedule   Operational
90 days ago
100.0 % uptime
Today
FSDirect   Operational
90 days ago
100.0 % uptime
Today
IT Asset Management Operational
90 days ago
100.0 % uptime
Today
Help Desk   Operational
90 days ago
100.0 % uptime
Today
Incident   Operational
90 days ago
100.0 % uptime
Today
Insight   Operational
90 days ago
100.0 % uptime
Today
Mobile Device Management   Operational
90 days ago
100.0 % uptime
Today
Maintenance Manager   Operational
Safety Operational
90 days ago
100.0 % uptime
Today
CrisisManager   Operational
90 days ago
100.0 % uptime
Today
Safety Center   Operational
90 days ago
100.0 % uptime
Today
TheWorxHub Operational
TheWorxHub - USA   Operational
TheWorxHub - USA - Healthcare   Operational
TheWorxHub - USA - Api   Operational
TheWorxHub - Canada   Operational
Work and Asset Management Operational
90 days ago
100.0 % uptime
Today
Asset Essentials   Operational
90 days ago
100.0 % uptime
Today
MaintenanceDirect   Operational
90 days ago
100.0 % uptime
Today
PMDirect   Operational
90 days ago
100.0 % uptime
Today
Planned Maintenance   Operational
90 days ago
100.0 % uptime
Today
Work Order   Operational
90 days ago
100.0 % uptime
Today
Zion.Web   Operational