Dude Solutions
Status Page

The Dude Solutions status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

All Systems Operational
Community Development Operational
SmartGov Operational
ASMi Operational
ATS Operational
Panoramic Operational
Dude Intelligence Operational
Energy Management Operational
ConserveDirect Operational
Energy Manager Operational
UtilityDirect Operational
UtilityManager Operational
UtilityTrac Operational
Event Management Operational
Active Data Calendar Operational
Event Manager Operational
Facility Schedule Operational
FSDirect Operational
FSAutomation Operational
Facility Schedule Operational
TripDirect Operational
IT Asset Management Operational
Help Desk Operational
Incident Operational
Insight Operational
Mobile Device Management Operational
Safety Operational
CrisisManager Operational
Safety Center Operational
TheWorxHub Operational
TheWorxHub - USA Operational
TheWorxHub - USA - Healthcare Operational
TheWorxHub - USA - Api Operational
TheWorxHub - Canada Operational
Work and Asset Management Operational
Asset Essentials Operational
MaintenanceDirect Operational
PMDirect Operational
Planned Maintenance Operational
Work Order Operational
Zion.Web Operational
Maintenance Manager Operational
Mobile311 Operational
ConnectGIS Operational
CapitalForecastDirect Operational
Critical Alarm Automation Operational
SchoolDude WorkCenter Operational
Capital Forecast Operational
Critical Alarm Operational
FacilityDude Work Center Operational
InventoryDirect Operational
Inventory Wireless Operational
Inventory Operational
MySchoolBuilding Operational
MyFacilityDude Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 17, 2019

No incidents reported today.

Sep 16, 2019
Resolved - This issue has been resolved. Thank you for your patience!
Sep 16, 08:04 EDT
Update - Thank you for your patience while our development team continues to investigate this issue as our top priority. We apologize for any inconveniences that this has caused and will continue to provide updates on this page.
Aug 27, 07:40 EDT
Update - Our development team continues to investigate this issue as our highest priority. Thank you for your patience and we apologize for any inconveniences that this causes. We will continue to provide updates on this page.
Aug 21, 08:50 EDT
Investigating - We are currently experiencing slowness issues/spinning wheel when using the custom forms in Event Manager. Our engineers are aware of the issue and are working to resolve this as soon as possible. We will continue to provide updates on this page. Thank you for your patience!
Aug 14, 10:21 EDT
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Completed - The scheduled maintenance has been completed.
Sep 13, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 22:01 EDT
Scheduled - Please be aware that our development team will be performing scheduled maintenance in Asset Essentials at 10 PM ET on 9/13/2019. Minimal to no downtime is expected.
Sep 13, 12:21 EDT
Sep 12, 2019

No incidents reported.

Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019
Resolved - This incident has been resolved.
Sep 6, 11:32 EDT
Monitoring - Due to Hurricane Dorian, our support team may be impacted by power outages and we may be unable to answer the phone or have longer response times beginning Thursday, Sept 5th. If this occurs, please continue to email support@dudesolutions.com and check our Help Site (help.dudesolutions.com) and the Dude Solutions status page (status.dudesolutions.com) for product support and questions.
Sep 5, 07:41 EDT
Sep 4, 2019

No incidents reported.

Sep 3, 2019

No incidents reported.