Dude Solutions
Status Page

The Dude Solutions status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

All Systems Operational
Community Development Operational
SmartGov Operational
ASMi Operational
ATS Operational
Panoramic Operational
Dude Intelligence Operational
Energy Management Operational
ConserveDirect Operational
Energy Manager Operational
UtilityDirect Operational
UtilityManager Operational
UtilityTrac Operational
Event Management Operational
Active Data Calendar Operational
Event Manager Operational
Facility Schedule Operational
FSDirect Operational
FSAutomation Operational
Facility Schedule Operational
TripDirect Operational
IT Asset Management Operational
Help Desk Operational
Incident Operational
Insight Operational
Mobile Device Management Operational
Safety Operational
CrisisManager Operational
Safety Center Operational
TheWorxHub Operational
TheWorxHub - USA Operational
TheWorxHub - USA - Healthcare Operational
TheWorxHub - USA - Api Operational
TheWorxHub - Canada Operational
Work and Asset Management Operational
Asset Essentials Operational
MaintenanceDirect Operational
PMDirect Operational
Planned Maintenance Operational
Work Order Operational
Zion.Web Operational
Maintenance Manager Operational
Mobile311 Operational
ConnectGIS Operational
CapitalForecastDirect Operational
Critical Alarm Automation Operational
SchoolDude WorkCenter Operational
Capital Forecast Operational
Critical Alarm Operational
FacilityDude Work Center Operational
InventoryDirect Operational
Inventory Wireless Operational
Inventory Operational
MySchoolBuilding Operational
MyFacilityDude Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 18, 2019

No incidents reported today.

Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019
Resolved - Everything looks great! This incident has been resolved. Thanks again for your patience!
Jun 14, 18:00 EDT
Investigating - Please be aware that our Engineering and DevOps teams are currently investigating issues with generating Adhoc reports from a license or permit. As a workaround, please generate the report directly from Exago. If you need assistance using Exago, please contact our support team at support@dudesolutions.com. We apologize for any inconveniences that this causes and will provide another update shortly
Jun 14, 10:25 EDT
Resolved - The fix was a success! Thanks so much for hanging in there!
Jun 14, 10:12 EDT
Identified - Our development team has identified the issue and is currently working on the fix. Thank you so much for your patience while we work towards a resolution. We will continue to provide updates on this page.
Jun 13, 16:59 EDT
Investigating - Please be aware that our development team is currently investigating issues with adding labor hours to work orders in Asset Essentials. This is specifically affecting the Maintenance Technician role. We apologize for any inconveniences that this causes and will provide another update shortly.
Jun 13, 08:48 EDT
Jun 12, 2019
Resolved - Everything looks great! This incident has been resolved. Thanks again for your patience!
Jun 12, 12:15 EDT
Investigating - We're currently investigating performance issues with the application(s). We are very sorry for the inconvenience. We are investigating and will have an update for you soon.
Jun 12, 11:22 EDT
Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019
Resolved - This incident has been resolved. Thank you so much for your patience!
Jun 7, 12:34 EDT
Investigating - We are currently looking into an interruption of service in our SmartGov product. We apologize for the inconvenience and will provide another update shortly.
Jun 7, 10:54 EDT
Jun 6, 2019

No incidents reported.

Jun 5, 2019
Resolved - The issue has been resolved and we are taking preventative measures to ensure this doesn't happen again. Thank you for your patience!
Jun 5, 11:12 EDT
Identified - The issue has been identified and our development team is implementing a fix. We will continue to provide updates on this page. Thank you so much for your patience.
Jun 5, 07:33 EDT
Investigating - Please be aware that our development team is currently investigating login issues with our Asset Essentials SSO clients. We apologize for the inconvenience and will provide another update shortly.
Jun 4, 14:53 EDT
Resolved - Everything looks great! This incident has been resolved. Thanks again for your patience!
Jun 5, 00:31 EDT
Investigating - We're currently investigating performance issues with the application(s). We are very sorry for the inconvenience. We are investigating and will have an update for you soon.
Jun 4, 23:10 EDT