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This incident has been resolved. We have identified the issue and are taking preventative measures to ensure this doesn't happen again. Thank you for your patience!
Posted May 10, 2018 - 08:52 EDT
Investigating
Please be aware that our development team is investigating a root cause for SchoolDude Connect Authenticate errors. We apologize for any inconveniences that this causes and will provide another update shortly. Thank you for your patience!
Posted May 10, 2018 - 08:02 EDT
This incident affected: IT Asset Management (Help Desk), Event Management (Event Manager, FSAutomation, TripDirect), Energy Management (Energy Manager), Work and Asset Management (CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, InventoryDirect), and MySchoolBuilding.
