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Intermittent internet issues impacting phone calls
Incident
Report for Brightly Software
Resolved
We have received notice from our ISP that this incident has been resolved. Thanks for your patience!
Identified
Please be advised that Dude Solutions is experiencing some intermittent issues with our Internet Service Provider. Due to this, phone calls may become disconnected. We are working with our provider to resolve this issue. Please email support@dudesolutions.com if you are unable to reach us by phone.
This incident affected: TheWorxHub (TheWorxHub - Senior Living USA, TheWorxHub - USA - Healthcare, TheWorxHub - USA - Api, TheWorxHub - Senior Living Canada), IT Asset Management (Help Desk, Incident, Insight, Mobile Device Management), Work and Asset Management (Asset Essentials, MaintenanceDirect, PMDirect, Planned Maintenance, Work Order, Zion.Web, Maintenance Manager, Mobile311, ConnectGIS, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory), Safety (CrisisManager, Safety Center), Community Development (SmartGov, ATS), Dude Intelligence, MySchoolBuilding, MyFacilityDude, Event Management (Event Manager, Facility Schedule, FSDirect, FSAutomation, Facility Schedule, TripDirect), and Energy Management (Energy Manager, UtilityDirect).
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