Status Page

The Dude Solutions status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

All of our scheduled routine maintenance updates will be here, too!

More Info: Business Continuity  |  Data Center  |  Security

SchoolDude email notifications issues
Incident Report for Dude Solutions
Identified
A fix has been put in place today to resolve the email notification issue. We are monitoring the situation tonight and tomorrow to ensure emails are being sent and received as expected. We sincerely thank you for your patience and will continue to provide updates on this page.
Posted about 9 hours ago. Jan 16, 2019 - 15:56 EST
Update
Development is working around the clock on this urgent issue. They are working through all possibilities and are continually testing to find a root cause. We sincerely thank you for your patience and will continue to provide updates on this page.
Posted 1 day ago. Jan 15, 2019 - 15:57 EST
Update
We are still investigating a root cause for this issue. You may continue to see some emails come in due to changes made by our development team. We continue to investigate and monitor the issue around the clock and will provide another update shortly. We sincerely thank you for your patience.
Posted 3 days ago. Jan 14, 2019 - 10:04 EST
Update
We are close to finding a root cause for this issue. You may begin to see some emails come in due to a change made by our development team. We continue to investigate and monitor the issue around the clock and will provide another update shortly. Thank you so much for your patience.
Posted 5 days ago. Jan 11, 2019 - 16:07 EST
Update
We are continuing to investigate this issue. It is our top priority for our team and we hope to have a resolution soon. Thank you so much for your continued patience.
Posted 6 days ago. Jan 10, 2019 - 15:47 EST
Update
Our development team is continuing their efforts in finding a root cause for this issue. Thank you for your patience while we work to get this resolved as quickly as possible.
Posted 7 days ago. Jan 09, 2019 - 16:05 EST
Update
Our development team is continuing to investigate this issue. We apologize for any inconveniences that this has caused and will continue to provide updates on this page. Thank you so much for your patience while we work to find a resolution.
Posted 8 days ago. Jan 08, 2019 - 16:05 EST
Update
Our development team is actively working to identify a root cause. We thank you for your patience and will provide another update shortly.
Posted 9 days ago. Jan 08, 2019 - 09:15 EST
Investigating
Some of our SchoolDude clients have reported issues with not receiving email notifications. Our support team is on it. We will provide an update soon!
Posted 10 days ago. Jan 07, 2019 - 11:54 EST
This incident affects: SchoolDude (CapitalForecastDirect, FSDirect, Incident, InventoryDirect, MaintenanceDirect, MySchoolBuilding, PMDirect, TripDirect, UtilityDirect).