This incident has been resolved.
Due to Hurricane Dorian, our support team may be impacted by power outages and we may be unable to answer the phone or have longer response times beginning Thursday, Sept 5th. If this occurs, please continue to email firstname.lastname@example.org
and check our Help Site (help.dudesolutions.com) and the Dude Solutions status page (status.dudesolutions.com) for product support and questions.
This incident affected: Energy Management (ConserveDirect, Energy Manager, UtilityDirect, UtilityManager, UtilityTrac), Community Development (SmartGov, ASMi, ATS, Panoramic), IT Asset Management (Help Desk, Incident, Insight, Mobile Device Management), Work and Asset Management (Asset Essentials, MaintenanceDirect, PMDirect, Planned Maintenance, Work Order, Zion.Web, Maintenance Manager, Mobile311, ConnectGIS, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory), Event Management (Active Data Calendar, Event Manager, Facility Schedule, FSDirect, FSAutomation, Facility Schedule, TripDirect), Safety (CrisisManager, Safety Center), TheWorxHub (TheWorxHub - USA, TheWorxHub - USA - Healthcare, TheWorxHub - USA - Api, TheWorxHub - Canada), and Dude Intelligence, MySchoolBuilding, MyFacilityDude.