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SchoolDude Applications - Performance Issues
Incident
Report for Brightly Software
Resolved
This issue is now resolved. We have implemented several infrastructure and network changes to ensure performance remains at an optimal level. Thank you for your patience!
Monitoring
We have implemented several infrastructure and network changes and the issue is greatly improved. We will continue to monitor the situation to ensure performance remains at an optimal level. Thank you for your patience!
Update
Dude Solutions is fully committed to bringing performance back to an acceptable level. While we have made several improvements in our applications, we continue to utilize our consulting resources to identify the areas that need performance refinement. We assure you that this is our top priority and will continue to work around the clock until we have a resolution. Thank you for your continued patience!
Update
Our development team continues to investigate performance issues with our SchoolDude applications. This is our top priority until we find a resolution. We thank you for your patience and apologize for the inconvenience this has caused. Updates will continue to be provided on this page.
Update
We are continuing to investigate the slowness issue with our applications. All resources are currently being utilized to ensure performance is brought back to an optimal level. We assure you this is our top priority here at Dude Solutions and we greatly apologize for the inconvenience that this has caused. We will continue to provide updates on this page.
Update
All resources are currently being utilized to ensure performance is brought back to an optimal level. We have also engaged consultants who have specific performance expertise to allow us to more quickly resolve these issues. We assure you this is our top priority here at Dude Solutions and we greatly apologize for the inconvenience that this has caused. We will continue to provide updates on this page.
Update
Our development team is working around the clock to bring performance back to an acceptable level. We thank you for your continued patience and apologize for any inconvenience that this has caused.
Investigating
Our development team is currently looking into performance issues reported in our Schooldude applications. We will continue to provide updates on this page. Thank you for your patience while we work to get this resolved!
This incident affected: Work and Asset Management (MaintenanceDirect, PMDirect, CapitalForecastDirect, SchoolDude WorkCenter, InventoryDirect), IT Asset Management (Incident), Energy Management (UtilityDirect), Event Management (FSDirect, TripDirect), and MySchoolBuilding.
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