Support Phone Line Issues
This incident has been resolved.
We are currently experiencing intermittent issues with our Dude Solutions Support phone line. If you need immediate assistance, please email support at firstname.lastname@example.org
. We apologize for this inconvenience and will continue to provide updates on this page.
This incident affected: Energy Management (ConserveDirect, Energy Manager, UtilityDirect, UtilityManager, UtilityTrac), Work and Asset Management (Asset Essentials, MaintenanceDirect, PMDirect, Planned Maintenance, Work Order, Zion.Web, Maintenance Manager, Mobile311, ConnectGIS, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory), Event Management (Active Data Calendar, Event Manager, Facility Schedule, FSDirect, FSAutomation, Facility Schedule, TripDirect), TheWorxHub (TheWorxHub - USA, TheWorxHub - USA - Healthcare, TheWorxHub - USA - Api, TheWorxHub - Canada), Safety (CrisisManager, Safety Center), Community Development (SmartGov, ASMi, ATS, Panoramic), IT Asset Management (Help Desk, Incident, Insight, Mobile Device Management), and Dude Intelligence, MySchoolBuilding, MyFacilityDude.