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Hurricane Florence
Incident
Report for Brightly Software
Resolved
The storm has passed our area and thankfully we were not impacted.
Identified
We have been monitoring Hurricane Florence here at Dude Solutions and our Cary office is in a potential impact zone, as heavy rainfall and high winds are expected to hit areas of the East Coast.
We want to assure you the availability of our system shouldn't be affected by this potential weather event. We have redundancy built into our servers that should minimize the risk of your solutions having an outage.
Since our headquarters is in the hurricane's path, our support team may be impacted by power outages and we may be unable to answer the phone. During this time please continue to email support@dudesolutions.com and check our Help Site and the Dude Solutions status page for product support and questions.
We want to assure you the availability of our system shouldn't be affected by this potential weather event. We have redundancy built into our servers that should minimize the risk of your solutions having an outage.
Since our headquarters is in the hurricane's path, our support team may be impacted by power outages and we may be unable to answer the phone. During this time please continue to email support@dudesolutions.com and check our Help Site and the Dude Solutions status page for product support and questions.
This incident affected: IT Asset Management (Help Desk), Dude Intelligence, MySchoolBuilding, MyFacilityDude, Event Management (Event Manager, FSAutomation, Facility Schedule, TripDirect), Energy Management (Energy Manager), and Work and Asset Management (Zion.Web, Maintenance Manager, Mobile311, ConnectGIS, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory).
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