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More Info: Online Help | Data Security | Business Continuity
Hurricane Isaias
Incident
Report for Brightly Software
Resolved
This incident has been resolved.
Monitoring
We have been monitoring Hurricane Isaias here at Dude Solutions and our Cary office is in a potential impact zone.
We want to assure you the availability of our system shouldn't be affected by this potential weather event. We have redundancy built into our servers that should minimize the risk of your solutions having an outage. Since our headquarters is in the storm’s path, our support team may be impacted by power outages and we may be unable to answer the phone.
If this occurs, please continue to email support@dudesolutions.com and check our Help Site and the Dude Solutions status page for product support and questions.
Stay Safe,
Your Dude Solutions Team
We want to assure you the availability of our system shouldn't be affected by this potential weather event. We have redundancy built into our servers that should minimize the risk of your solutions having an outage. Since our headquarters is in the storm’s path, our support team may be impacted by power outages and we may be unable to answer the phone.
If this occurs, please continue to email support@dudesolutions.com and check our Help Site and the Dude Solutions status page for product support and questions.
Stay Safe,
Your Dude Solutions Team
This incident affected: TheWorxHub (TheWorxHub - Senior Living USA, TheWorxHub - USA - Healthcare, TheWorxHub - USA - Api, TheWorxHub - Senior Living Canada), IT Asset Management (Help Desk, Incident, Insight, Mobile Device Management), Work and Asset Management (Asset Essentials, MaintenanceDirect, PMDirect, Planned Maintenance, Work Order, Zion.Web, Maintenance Manager, Mobile311, ConnectGIS, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory), Safety (CrisisManager, Safety Center), Community Development (SmartGov, ATS), Dude Intelligence, MySchoolBuilding, MyFacilityDude, Event Management (Event Manager, Facility Schedule, FSDirect, FSAutomation, Facility Schedule, TripDirect), and Energy Management (Energy Manager, UtilityDirect).
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